Returns Policy: Due to hygiene reasons underwear can not be returned or exchanged.
Free UK Standard Delivery
Our Standard Delivery uses the Royal Mail 48 Hour Tracked Service and you can expect delivery within 3 to 5 days
Royal Mail Next Day Tracked Delivery
Royal Mail Next Day Tracked Service (Royal Mail 24 Service) - £2.99 (place orders before 3pm Monday - Friday)
Click & Collect
Click + Collect - FREE (Just select your store when choosing your shipping method)
Delivery to Europe FROM £13.00 (see our delivery information page for full details)
Returns & Exchange Information
Our returns policy is dead simple just click on this link and we will tell you all about it!
(PLEASE NOTE: ROYAL MAIL NEXT DAY TRACKED (24 SERVICE) orders must be placed before 3pm Monday to Friday
Any orders placed on Friday will be delivered the next working weekday).
You can use any of the cards shown below when shopping at BigBoys, and even pay with PayPal. For your security, all transactions will go through the 3D Secure process.
All credit and debit card holders are subject to validation and authorisation by us and the applicable card issuer, to keep things safe as houses and prevent those naughty fraudsters.
We work with Sage Pay to deliver these essential services to you. They’re the fastest payment service provider that specialises in secure card payment solutions, so you know you’re in safe hands.
Finally, if you’re a non EU customer, please remember that we’ll deduct 20% VAT from your order. Because we’re nice like that!