Christmas Delivery Dates
The countdown is on! Not to panic, our Christmas delivery dates have arrived so you can be sure you'll receive your orders in time.
UK Standard Delivery (FREE) - order before 1pm on 17/12/19
International Delivery (prices vary, please see below) - order before 1pm on 16/12/19
UK Next Day Delivery (£4.98) - order before 1pm on 20/12/19
PLEASE NOTE: Orders placed before 1pm on Next Day Delivery, will arrive the next following working day. Therefore orders placed on Fridays before 1pm with Next Day Delivery, will receive their orders on Monday.
Happy Christmas Shopping!
Which service do you use for deliveries?
You heard it right! Standard Delivery is FREE on all UK orders!
We send our parcels with Royal Mail/MyHermes and you can expect delivery within three to five days of ordering.
Want your stuff sooner? No problem! Use our next day service which costs just £4.98! Just place your order before 1pm Monday to Friday.
(PLEASE NOTE: Orders placed before 1pm on Next Day Delivery, will arrive the next following working day. Therefore orders placed on Fridays before 1pm with Next Day Delivery, will receive their orders on Monday).
Outside the UK? Our international delivery charges look like this:
Europe - Zone 1 £13*
(France, Spain, Portugal, Belgium, Holland, Germany, Switzerland)
Rest of Europe £19*
*Prices for European delivery are a guide and are dependent on weight. In some cases we might need to charge extra, but if we do, we’ll let you know before you checkout.
For Countries not listed above, please contact our customer service department: firstname.lastname@example.org
My parcel hasn't been delivered.
On very rare occasions, parcels are lost in the post, if you have received your order dispatch confirmation but your parcel fails to arrive, get in touch with us by either phone or e-mail and we will investigate the matter with Royal Mail.
Can I order online and pick it up from a store ie Click + Collect?
Yes you can now get your order delivered direct to our stores and save time and money.
You just need to select the Branch in the shipping method when you get to the basket page and we will do the rest!